In a major milestone for India’s deep-tech ecosystem, CamCom Technologies, an award-winning, industry-agnostic computer vision company headquartered in Bengaluru, has entered into a strategic partnership with ERGO Group AG, one of Europe’s leading insurance groups. Under this collaboration, CamCom will serve as the primary technology partner for ERGO’s AI-powered visual inspection solution, which is now being rolled out across multiple European markets.
The partnership signals
CamCom’s growing global footprint and affirms its position as a world-class
platform delivering enterprise-ready AI solutions for critical sectors. The
solution is already live in Estonia, Latvia, and Lithuania, with phased
rollouts planned across other ERGO markets in Europe.
CamCom’s proprietary
Large Vision Model (LVM) — the world’s first domain-specific AI engine for
defect and damage detection on surfaces — is trained on a dataset of over 450
million customer-validated images. It allows insurance customers to capture and
upload images of vehicles or properties via their smartphones, enabling
accurate, auditable, and scalable pre-inspection and damage assessments. This
reduces subjectivity, improves efficiency, and enhances transparency for both
insurers and customers.
“We are proud to be
ERGO’s trusted technology partner,” said
Geetha Sham, Director and President – Europe, CamCom Technologies. “This
partnership marks a milestone in our global journey and reinforces our
commitment to delivering scalable, high-performance AI solutions that are
tailored to the specific needs of the insurance sector.”
“Good
technology is not just innovative — it must be practical, scalable, and
intuitive,” said Mark Klein, Chief
Digital Officer and Member of the Board of Management, ERGO Group AG. “CamCom’s
AI solution meets all these criteria, and we’re excited to expand this
collaboration beyond India and into our European markets, where we operate in
motor and homeowners’ insurance classes. Together, we aim to simplify and
digitize insurance experiences for our customers’ workflows, helping validate
the platform’s robustness, accuracy, and scale in real-world applications. The
partnership with ERGO Group AG signals the success and maturity of this
collaboration”, he added.
Ajith Nayar, CEO of CamCom
Technologies said “CamCom as an industry-agnostic computer
vision platform, we have built world-class solutions that are not only accurate
and scalable, but also trusted by global enterprises and Governments. With the
onboarding of an esteemed brand like ERGO Group AG, we are expanding our global
footprint and reaffirming our commitment to delivering AI innovation that
drives real-world impact from India.”
CamCom’s platform is
currently deployed by over 15 insurance companies across globally. The platform
complies with region-specific regulations, including GDPR in Europe and IRDAI
guidelines in India — enabling secure, compliant, and efficient integration across
geographies.
This partnership is also aligned with ERGO’s broader ambition to be the digital leader in insurance by 2025 and reflects the group’s continued investment in innovative technologies through platforms like the ERGO ScaleHub in Düsseldorf.
*Subject to IRDAI approvals
About CamCom
CamCom, an award-winning, industry-agnostic Computer Vision (CV)
platform, is revolutionising defect and damage assessment on all surfaces. They
are pioneers in leveraging Artificial Intelligence (AI) and associated
technologies in the visual inspection process. CamCom’s expertise lies in
assessing micro-defects during production and macro-damages in the aftermarket,
which is often subjective and inconsistent. The impactful CamCom AI solutions
increase efficiency, prevent defective product seepage, and offer non-linear
scalability. Their track record includes successful implementations in various
industries across the globe, demonstrating their capabilities and reliability.
For more information, please visit: www.camcom.ai.
About ERGO Group AG
ERGO is one of the largest insurance groups in Germany and Europe.
The Group is represented in over 20 countries worldwide, with a
focus on Europe and Asia. ERGO offers an extensive product portfolio for
private and corporate clients in every key insurance category, as well as
end-to-end support and services. Three separate units operating under the
umbrella of ERGO Group AG – ERGO Deutschland AG, ERGO International AG, and
ERGO Technology & Services Management AG – manage the ERGO Group’s
businesses and activities. The German and international businesses as well as
global management of IT and technology services are organised in these units.
Around 37,000 people work for the Group, either as salaried employees or as
full-time, independent agents. In the 2024 financial year, ERGO generated
insurance revenue of €20.8bn and a result of €810m. ERGO is part of Munich Re,
one of the world’s leading reinsurers and risk carriers. You can find more
information at www.ergo.com.
About
HDFC ERGO:
HDFC
ERGO General
Insurance Company Limited, one of the leading private sector general insurance
companies of India, whose promoters are HDFC Bank Limited, one of India’s
leading private sector banks, and ERGO International AG, the primary insurance
entity of Munich Re Group. A digital-first company, transforming into an
AI-first company, HDFC ERGO is a leader in implementing technology to offer
customers the best-in-class service experience.
HDFC ERGO offers a complete range of General
Insurance products including Health, Motor, Home, Agriculture, Travel, Credit,
Cyber and Personal Accident in the retail space along with Property, Marine,
Engineering, Marine Cargo, Group Health and Liability Insurance in the
corporate space.
Be it unique insurance products, integrated
customer service models, top-in-class claim processes or a host of
technologically innovative solutions, HDFC ERGO has been able to delight its
customers at every touchpoint and milestone.
The Company has created a stream of innovative
& new products as well as services using technologies like Artificial
Intelligence (AI), Machine Learning (ML), Natural Processing Language (NLP),
and Robotics. HDFC ERGO offers a range of general insurance products and has a
completely digital sales process with 299 branches and 600+ digital offices
across India. HDFC ERGO’s technology platform has empowered the customers to
avail services digitally on a 24x7 basis, with 70%+ claims for retail products
intimated digitally and over 80% of service interactions are catered digitally
of which 10% are AI led. The Company issued ~3.4 crore policies in FY25 and has
one of the best claims payout ratios in the General Insurance industry.
Please log on to www.hdfcergo.com or stay connected on the following
social media handles to get more information on HDFC ERGO and the products and
services offered by the company.
Facebook: https://www.facebook.com/hdfcergo
Twitter: https://twitter.com/hdfcergogic
LinkedIn: https://www.linkedin.com/company/hdfcergo
YouTube: https://youtube.com/c/hdfcergo